betjd's Privacy Policy

1. Information We Collect

betjd may collect the following types of information:

a) Registration and Identity Information:

• Full name and date of birth (for age verification)
• Valid email address and contact details
• Username and password (stored in encrypted form)
• Identity document details (national ID or passport — for age and identity verification)

b) Financial Transaction Information:

• Mobile banking numbers (bKash, Nagad, Rocket, Upay)
• Deposit and withdrawal history
• Transaction amounts and dates

c) Technical and Usage Information:

• IP address and device identifier information
• Browser type and version
• Site browsing history, page views, and session duration
• Information collected through cookies and similar tracking technologies
• Login time, logout time, and access logs

2. Purpose of Data Collection

betjd collects and processes user information only for specific and legitimate purposes. These purposes are set out below:

• Account Management: For registration, identity verification, and account security.
• Service Delivery: To smoothly operate all services including gaming, betting, deposits, and withdrawals.
• Age Verification: betjd is for users aged 21 and over only — to enforce this requirement.
• Financial Security: To prevent fraud, money laundering, and unauthorized transactions.
• Customer Support: To address your questions, complaints, and issues.
• Technical Improvement: To improve the site's functionality and security.
• Responsible Gaming: To identify unusual usage patterns and intervene where necessary.
• Legal Obligations: To store and disclose information in accordance with applicable laws and regulations.

3. Data Storage and Security

betjd takes industry-standard technical and administrative measures to protect your information:

• SSL Encryption: All data transmitted on the site is encrypted using SSL/TLS technology.
• Secure Servers: Your data is stored in safe and secure data centers.
• Password Hashing: Your password is never stored directly — it is converted using strong cryptographic hashing methods.
• Access Controls: Only authorized staff have access to necessary information, and all access is logged.
• Regular Security Reviews: Our systems' security is regularly assessed and updated.
• Retention Period: Unless required by legal obligations or ongoing dispute resolution, personal information is deleted within a reasonable time after an account is closed.

No method on the internet is 100% secure. If you suspect a security breach, please contact us immediately.

4. Sharing Information with Third Parties

betjd does not sell or transfer your personal information to third parties for commercial purposes. However, some information may be shared in the following limited circumstances:

• Payment Processors: Only the information necessary to complete transactions is shared with mobile banking services such as bKash, Nagad, Rocket, and Upay.
• Technology Providers: Limited information may be shared under contract with technology partners who help operate our services.
• Legal Authorities: We are obligated to provide information in response to court orders, legal investigations, or valid requests from regulatory bodies.
• Fraud Prevention: Information related to suspicious activity may be shared with relevant agencies for prevention purposes.

5. Cookies and Tracking Technologies

The betjd website uses cookies and similar technologies. Cookies are small text files stored in your browser that help improve your site experience.

Types of cookies we use:

• Essential Cookies: Required to maintain login sessions and ensure security.
• Functional Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Collect aggregated and anonymous data to monitor site usage and improve services.

You can disable cookies in your browser settings. However, disabling essential cookies may cause some site features to not work properly.

6. User Rights

betjd believes you should have full control over your own data. You may exercise the following rights:

• Access: The right to know what information we hold about you and to receive a copy of it.
• Correction: The right to request correction of inaccurate or incomplete information held about you.
• Deletion: The right to request deletion of your personal information in certain circumstances — though this may be limited where legal obligations apply.
• Restriction of Processing: The right to request that processing of your information be restricted in certain circumstances.
• Objection: The right to object to your information being used for specific purposes.
• Portability: The right to request your information in a structured, machine-readable format.

To exercise these rights, please email [email protected] or contact us via live chat. We will endeavor to respond to your request within 30 business days.

7. Protection of Minors

betjd strictly refrains from providing gaming services to anyone under the age of 21. To this end:

• Date of birth is verified at the time of registration.
• Identity document verification may be requested in cases of doubt.
• If it becomes known that a minor has been registered by mistake, their account will be closed immediately and the collected information will be processed in accordance with the law.

If you believe a minor is using our platform, please notify us immediately.

8. International Data Transfers

betjd may use servers and service providers located in various countries. As a result, your information may be transferred to and stored outside your location. In such cases, we ensure that data protection standards are maintained at the highest level and that data protection agreements are in place with third-party partners.

9. Third-Party Links and Services

The betjd site may contain links to external websites. These external sites have their own privacy policies and we are not responsible for their content or practices. You are advised to review the privacy policy of the relevant site before following these links.

10. Changes to This Policy

betjd reserves the right to update or amend this privacy policy at any time. For significant changes:

• A notice will be displayed on the site.
• The "last updated" date on this page will be reflected.
• Where applicable, registered users may be notified by email.

Continued use of the site after changes will be considered acceptance of the updated policy.

11. Response to Data Breaches

In the event of a data security breach, betjd will take the following steps:

• An investigation will begin immediately upon detection of the incident.
• If the incident poses a risk to users' rights and freedoms, relevant authorities will be notified in accordance with applicable law.
• In high-risk cases, affected users will be notified directly.
• Necessary measures will be taken to prevent such incidents in the future.

12. Responsible Gaming and Data Use

betjd monitors users' gaming behavior and uses data to ensure responsible gaming. If we notice that a user's behavior may be problematic:

• A warning may be sent via automated systems or the support team.
• Options for self-exclusion or deposit limits may be offered.

Information collected through this process is used solely for the user's wellbeing and is not used for any other purpose. For more details, see our Responsible Gaming page.